Refund policy
Return Policy
Due to the unique nature of vintage items, all items are final sale. Items are carefully selected by our team for condition.
You can always contact us for questions at ladyluckvint@gmail.com.
Undisclosed Damage and Issues
Please inspect your order upon reception and contact us immediately at ladyluckvint@gmail.com if there's damage to the item that wasn't disclosed in the listing or you received the wrong item. We will evaluate the issue and handle it on a case-by-case basis.
Refunds
For issues that require a refund, we will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ladyluckvint@gmail.com.
